Privacy policy

Last updated: October 2026

1. Who we are

This Privacy Policy explains how PAL'S MACHINING INC. ("PAL'S", "we", "us") handles information submitted through this website and through direct communications with us. We are located at 525 W North St, Owatonna, MN 55060.

2. Information we collect

Customer information may be collected through:

• website forms, including the Request a Quote / Manufacturing Inquiry form, the Hydraulic Product Inquiry form and the contact form;
• RFQ submissions;
• file uploads;
• product inquiries;
• email;
• phone; and
• other direct communications with us.

The information you provide may include your name, company, email address, phone number, a description of the part, component, product or project you are asking about, quantities, timelines, messages, and any files or documents you choose to send.

3. How we use information

We use customer information only to:

• respond to inquiries;
• evaluate manufacturing or hydraulic equipment requirements;
• prepare quotes;
• communicate about projects and products; and
• provide requested services.

4. Drawings, specifications and technical documents

You may submit drawings, specifications, CAD files and other technical documents with an inquiry. These materials remain yours. We use them only for the purposes described in this policy — for example, to evaluate your requirements, prepare a quote and, where you engage us, perform the requested work.

If your documents are subject to confidentiality terms or other handling requirements, please contact us before submitting them so we can discuss how to proceed. See also the intellectual property and technical documents provisions in our Terms of Service.

5. We do not sell information

We do not sell customer information.

6. When information may be shared

We do not share customer information except as needed to respond to you and carry out the purposes above, such as with service providers that help us operate website forms, email or other communications, or where disclosure is required by law or to protect legal rights.

7. Safeguarding and retention

We aim to handle customer information with reasonable care and to limit access to those who need it to respond to inquiries and perform requested work. No method of transmitting information over the internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

We keep information for as long as reasonably necessary for the purposes described in this policy, or as required by law.

8. Website technology

This website does not use advertising or third-party tracking scripts. Our website host may keep standard server logs, such as IP addresses and page requests, as part of operating the site. If you click a link to another website, that site's own privacy practices apply.

9. Your choices

You may contact us to ask what information we hold about you, to request that we correct it, or to request that we delete it, subject to any records we need to keep for legitimate business or legal reasons. Contact details are below.

10. Children

This website is intended for business customers and is not directed to children. We do not knowingly collect information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised.

12. Contact us

Questions about this policy or about your information:

PAL'S MACHINING INC.
525 W North St
Owatonna, MN 55060
Phone: (507) 400-9616
Email: sales@palsmachininginc.com